Privacy notice

Who we are

Hancleeen is the trading name of Hancleeen Cleaning Limited, a cleaning company operating in Limerick, Ireland. Hancleeen Cleaning Limited is the data controller for the details you send us. If you have a question about your details, contact Seán O’Sullivan or Hannah Laffan on 089 245 1413 or 085 161 1472.

What we collect

Only what you type into the quote request form: your name, phone number, and optionally your email address, business or property name, location and whatever you write in the message box. We do not ask for payment details or any special category data through this site.

Your name and phone number are needed so we can reply. If you would rather not give them, you can ring us instead.

How we use it

Solely to respond to your enquiry and, if you go ahead, to arrange the work. We do not sell your details, and we do not add you to a marketing list off the back of an enquiry.

Our legal basis under GDPR is that you have asked us for a quote, and handling your details is a necessary step before we can agree any work with you (Article 6(1)(b)).

Where it goes

Quote requests are emailed straight to us. This website does not store enquiries in a database. The email is delivered using Resend, an email service provider, and then sits in our own email inbox like any other message.

The site itself is hosted by Vercel, which processes standard technical information such as IP address as part of serving web pages securely.

Resend and Vercel are based in the United States, and our email is provided by Google, so your details may be processed outside the European Economic Area. Each of these providers covers that with the safeguards GDPR requires for international transfers, such as the EU Standard Contractual Clauses. None of them may use your details for their own purposes.

How long we keep it

Enquiry emails are kept only as long as we need them for the enquiry or the working relationship that follows, and are deleted once that need has passed.

Cookies

This website does not use tracking or advertising cookies, and there is no analytics tracking on it. Visitors are not given any cookies at all. The only cookie the site ever sets is a login cookie for the owners when they sign in to update the website, which is strictly necessary and never reaches visitors. That is why you are not being asked to accept a cookie banner.

Your rights

Under GDPR you can ask us for a copy of the personal details we hold about you, ask us to correct them or delete them, ask us to restrict or stop using them, or ask for them in a format you can take elsewhere. Contact us on either number above and we will respond within one month, free of charge. If you are not happy with how we handle it, you can complain to the Data Protection Commission at dataprotection.ie.